General Website Information

We aim to ensure that the information displayed on the Valoria London website is clear, accurate and up to date.

However, website content may occasionally contain typographical errors, technical inaccuracies or outdated information. Where we identify an error, we may correct or update the relevant content without prior notice.

Product Descriptions

We make reasonable efforts to describe each jewellery piece accurately, including its design, colour, dimensions, materials, finish and decorative details where this information is available.

Customers should review the complete product description and care information before purchasing.

Nothing in this disclaimer limits your rights where a product is faulty, unsafe, not as described or otherwise fails to meet applicable legal requirements.

Product Photography & Colour

We aim to present our jewellery as accurately as possible through product photography and video.

The colour and appearance of a product may vary slightly because of:

• Studio lighting
• Photography and image editing
• Screen brightness and display settings
• Device type
• Natural variations in stones or decorative materials

These minor visual differences do not affect your statutory rights where the product supplied is materially different from its description.

Natural Variations

Jewellery containing natural or individually patterned materials may display variations in colour, texture, shape, markings or finish.

Such variations may form part of the character of the material and do not necessarily indicate a defect.

Measurements & Sizing

Product measurements are provided as accurately as reasonably possible. Small variations may occur because of manufacturing tolerances, measuring methods or the individual nature of a product.

Images may be enlarged or styled for detail and should not be relied upon as the sole indication of scale.

Please review the stated dimensions before purchasing and contact Customer Care if you need further sizing assistance.

Materials & Metal Sensitivities

Material information may vary between products. Customers should review the individual product description before purchase.

Skin sensitivity differs between individuals. Unless specifically confirmed and supported by appropriate evidence, Valoria London does not guarantee that every product is suitable for all skin types or allergies.

Customers with known metal allergies or sensitivities should seek appropriate professional advice before wearing jewellery containing unfamiliar materials.

Jewellery Care Information

Care guidance provided on our website is general information intended to help customers preserve the appearance of their jewellery.

Appropriate care may differ according to the metals, plating, stones and decorative materials used in a particular product.

Please review our Jewellery Care Guide and any product-specific instructions.

Waterproof, Tarnish-Free & Hypoallergenic Claims

A product should only be regarded as waterproof, tarnish-resistant, tarnish-free or hypoallergenic where that claim is expressly stated on the relevant product page.

The absence of such a statement means that no such guarantee is being made.

Availability

Products, collections, promotions and services displayed on our website are subject to availability.

Adding an item to your basket does not reserve it. An order is not guaranteed until it has been accepted in accordance with our Terms & Conditions.

We may amend or discontinue products and services without prior notice, subject to any existing contractual obligations.

Prices & Promotions

We aim to display prices, discounts and promotional information accurately.

If a clear pricing or listing error occurs, we may contact you before accepting or fulfilling the order. We will not substitute a different price without informing you.

Promotions may be subject to separate eligibility conditions, dates, stock limitations and exclusions.

Customer Reviews & User Content

Reviews, photographs and opinions submitted by customers reflect the personal experiences of those individuals.

Results and experiences may vary. Publication of a review does not mean that Valoria London independently verifies every personal opinion contained within it.

We reserve the right to moderate content that is unlawful, abusive, irrelevant, misleading, fraudulent or otherwise inappropriate.

Style & Editorial Content

Styling suggestions, gift guides, trend articles and other editorial content are provided for general inspiration only.

They should not be treated as professional, medical, financial, legal or other specialist advice.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience. Valoria London does not control third-party websites and is not responsible for their availability, content, security, privacy practices or terms.

Accessing a third-party website is at your own discretion and subject to that provider’s policies.

Website Availability

We aim to keep our website accessible and operating correctly, but uninterrupted or error-free access cannot be guaranteed.

Access may occasionally be restricted because of maintenance, security issues, technical failures, service-provider disruption or circumstances outside our reasonable control.

Security

We take reasonable measures to protect our website and customer information.

However, no online service or electronic transmission can be guaranteed to be completely secure. Customers are responsible for protecting their passwords, devices and account credentials.

Please contact us promptly if you suspect unauthorised use of your Valoria London account.

Limitation of Liability

To the fullest extent permitted by law, Valoria London will not be responsible for losses that were not reasonably foreseeable or that result from misuse of the website or products.

Nothing in this disclaimer excludes or limits liability where doing so would be unlawful, including liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Breach of statutory consumer rights
• Unsafe, faulty or misdescribed products
• Any other liability that cannot legally be excluded

Intellectual Property

Unless otherwise stated, the Valoria London name, branding, website design, written content, graphics, photographs, videos and other original materials are owned by or licensed to Valoria London.

They may not be copied, reproduced, distributed, modified or used commercially without prior written permission, except where permitted by law.

Changes to This Disclaimer

We may update this Website Disclaimer to reflect changes to our website, products, services, legal obligations or business practices.

The latest version will be published on this page with an updated revision date.

Your Statutory Rights

Nothing in this Website Disclaimer affects the legal rights available to consumers under applicable law.

Contact Us

Please contact our Customer Care team if you identify inaccurate website information or require clarification about a product.

Valoria London
Email: support@valorialondon.com
Website: www.valorialondon.com