Terms & Conditions

Terms & Conditions

Last Updated: [Insert Date]

Welcome to Valoria London. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

Valoria London is a premium jewellery brand offering carefully curated jewellery and accessories through our online store.

For any enquiries, please contact us:

Email: support@valorialondon.com
Website: www.valorialondon.com

2. Eligibility

By placing an order with Valoria London, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You are legally capable of entering into a binding contract.
  • The information you provide is accurate and complete.

3. Products

We aim to display all products as accurately as possible. However, slight variations in colour, finish or appearance may occur due to lighting, photography and individual screen settings.

As many of our products feature natural stones and handcrafted details, minor variations may occur and are considered part of the unique character of each piece.

4. Pricing

All prices displayed on our website are shown in the applicable currency and include VAT where required by law.

Prices may change without prior notice. Promotional prices are valid only for the stated promotional period.

5. Orders

Submitting an order does not guarantee acceptance.

Valoria London reserves the right to:

  • Decline any order.
  • Cancel orders suspected of fraud.
  • Limit quantities purchased.
  • Request additional verification before processing an order.

You will receive an order confirmation email once your purchase has been accepted.

6. Payments

We accept secure payments through trusted payment providers, including:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shopify Payments (where available)

Payment must be received in full before your order is dispatched.

7. Shipping

Delivery estimates are provided as a guide only and are not guaranteed.

Delivery times may vary due to courier delays, customs clearance, weather conditions or other circumstances beyond our control.

Please refer to our Shipping Policy for detailed information.

8. Returns & Refunds

Returns are accepted in accordance with our Refund & Returns Policy.

Returned items must be unused, in their original condition and returned within the stated return period.

For complete details, please see our Refund & Returns Policy.

9. Promotions & Discount Codes

Promotional offers:

  • Cannot usually be combined unless stated otherwise.
  • May be withdrawn at any time.
  • Cannot be exchanged for cash.
  • May exclude selected collections or products.

10. Intellectual Property

All content on the Valoria London website, including but not limited to:

  • Logos
  • Photography
  • Product images
  • Videos
  • Graphics
  • Text
  • Designs
  • Brand assets

is owned by or licensed to Valoria London and is protected by applicable intellectual property laws. No content may be copied, reproduced or used without our prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Valoria London shall not be liable for indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law.

12. Website Availability

We strive to keep our website available at all times but cannot guarantee uninterrupted access. We may suspend, update or modify the website without notice.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer laws provide otherwise.

14. Changes to These Terms

Valoria London reserves the right to update these Terms & Conditions at any time. Updated versions will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Valoria London
Email: support@valorialondon.com
Website: www.valorialondon.com