Shipping Policy

Shipping Policy

Last Updated: [Insert Date]

At Valoria London, we are committed to delivering your jewellery safely, securely and as quickly as possible. Every order is carefully prepared to ensure it arrives in excellent condition.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Please note:

  • Orders are processed Monday to Friday (excluding public holidays).
  • Orders placed during weekends or public holidays will be processed on the next business day.
  • During promotional periods, order processing may take slightly longer.

Delivery Options

Shipping Method Estimated Delivery
UK Standard Delivery 2–5 Business Days*
UK Express Delivery 1–2 Business Days*
International Delivery 5–15 Business Days*

*Delivery estimates are provided for guidance only and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available), allowing you to follow your parcel throughout its journey.

International Shipping

Valoria London proudly ships to many countries worldwide.

International delivery times may vary depending on the destination, customs procedures and local courier services.

Customs, Duties & Taxes

For orders shipped outside the United Kingdom, customs duties, taxes or import charges may apply depending on your country's regulations.

These charges are the responsibility of the customer unless otherwise stated during checkout.

Incorrect Shipping Address

Please ensure your shipping information is accurate before completing your purchase.

If you notice an error, contact our Customer Care team as soon as possible. While we will do our best to assist, we cannot guarantee changes once an order has entered the fulfilment process.

Delayed Deliveries

Occasionally, deliveries may be delayed due to factors beyond our control, including:

  • Courier disruptions
  • Severe weather conditions
  • Public holidays
  • High shipping volumes
  • Customs inspections

We appreciate your patience should any unexpected delays occur.

Lost or Damaged Parcels

If your parcel is lost in transit or arrives damaged, please contact us as soon as possible.

Where applicable, we may work with the courier to investigate the issue and provide an appropriate resolution.

Multiple Shipments

In some cases, your order may be dispatched in more than one parcel. If this happens, you will receive separate tracking updates where available.

Delivery Restrictions

We reserve the right to decline shipment to certain locations where delivery is restricted or unavailable.

Need Assistance?

If you have any questions regarding shipping or delivery, please contact us.

Valoria London
Email: support@valorialondon.com
Website: www.valorialondon.com